Last updated: March 2026
1. Our Commitment
IMAST has zero tolerance for spam. All communications sent through the IMAST 360 platform must comply with applicable anti-spam laws including CAN-SPAM, GDPR, and India’s Telecom Commercial Communications Customer Preference Regulations.
2. Prohibited Actions
- Sending unsolicited bulk email, SMS, or WhatsApp messages
- Using purchased, rented, or scraped contact lists
- Sending messages without valid opt-in consent
- Falsifying sender information or subject lines
- Circumventing rate limits or sending controls
- Harvesting email addresses from the Platform
3. Enforcement
Violations result in progressive action:
- First offence: Written warning with 24-hour remediation deadline
- Second offence: Temporary account suspension (up to 7 days)
- Third offence: Permanent account termination without refund
4. Reporting Spam
If you receive unsolicited communication from an IMAST customer, report it to abuse@imast.in. We investigate all reports within 24 hours.
5. Contact
Abuse: abuse@imast.in
IMAST Operations Private Limited, Indore, Madhya Pradesh 452001, India